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Featured articles

• How much is shipping?
• Refund/Return Policy
• Holiday Shipping Guide
• Holiday Card Sale Terms & Conditions
• How to Contact Parabo Press

Contact Us

• How to Contact Parabo Press

My Order

• What methods of payment do you accept?
• Can I get an invoice for my order?
• Can I add a gift message to my order?
• What does "processing" mean?
• What does "uploading" mean?
• How do I cancel my order?
• How long does it take to make my order?
• How do I check my order status?
• View all articles in “My Order”

Parabo Press Account

• How do I change my password?
• Parabo VIP - Very Important Printer
• How to delete my Parabo Press account and associated data?

Shipping FAQs

• How much is shipping?
• How long does shipping take?
• Do you ship to my country?
• I need to change my shipping address!
• What about customs fees or import duties?
• Can I ship to multiple addresses?
• Will you ship to a PO Box?
• My tracking shows "Pending" or "Arriving Late"?
• View all articles in “Shipping FAQs”

Ordering Tips & Tricks

• How to Build a Photo Book
• How do I upgrade my square prints from 4" to 5.5"?
• Can I save projects I'm working on?
• How do I add/change a title on my book?
• How do I apply a coupon or promotional code to my order?
• Can I order from my PC, Macbook, iMac, or some device other than my phone?
• How to order duplicate prints and sets
• How do I reorder a past order?
• View all articles in “Ordering Tips & Tricks”

Images & Quality

• What file formats do you accept?
• Why are my prints blurry/pixelated?
• RGB or CYMK?
• How to resize JPEG images
• How can I tell if my photos are good enough?

If Something Goes Wrong

• What if my order arrives damaged or defective?
• I can't login!
• My app is crashing, freezing, or just not working.
• Refund/Return Policy

Product FAQs

• Can you roll instead of fold my newsprint?
• What size Wood Poster Rails should I order for my Engineer Print?
• Do you offer Custom Print Sizes?
• What paper type is used for Square Prints?
• Do you print full bleed?
• Can I share photos of my prints with you?
• Do you sell gift cards?

Product Info

• Custom Holiday Cards
• Envelope Addressing
• Square Prints
• Engineer Prints
• Softcover Photo Books
• Newsprint
• Fine Art Prints
• Tiny Square Prints
• View all articles in “Product Info”

Display Items

• Wooden Rails
• Vertical or Horizontal Photo Rope
• Skeleton Clips
• Wood Block
• Washi Tape
• Clip Lights
• How to hang Wood Poster Rails

Specialty

• About Parabo Press
• Wholesale
• Holiday Card Sale Terms & Conditions

Refer a Friend

• How do I redeem my credits?
• Where do I find my refer a friend code to share?

Premium Hardcover Book

• Premium Hardcover Book - Product & Pricing Information
• How to: Edit the Cover
• How to: Add & Edit Photos
• How to: Add & Edit Text
• How to: Rearrange Pages
• How to: Grids & Rulers
• Customizing with Elements
• The Bleed Area
• View all articles in “Premium Hardcover Book”