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My Order
12 articles
What methods of payment do you accept?
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Can I add a gift message to my order?
What does "processing" mean?
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Parabo Press Account
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Parabo VIP - Very Important Printer
How to delete my Parabo Press account and associated data?
Shipping FAQs
8 articles
How much is shipping?
How long does shipping take?
Do you ship to my country?
I need to change my shipping address!
What about customs fees or import duties?
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Will you ship to a PO Box?
My tracking shows "Pending" or "Arriving Late"?
Ordering Tips & Tricks
9 articles
How to Build a Photo Book
How do I upgrade my square prints from 4" to 5.5"?
Can I save projects I'm working on?
How do I add/change a title on my book?
How do I apply a coupon or promotional code to my order?
Can I order from my PC, Macbook, iMac, or some device other than my phone?
How to order duplicate prints and sets
How do I reorder a past order?
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Images & Quality
5 articles
What file formats do you accept?
Why are my prints blurry/pixelated?
RGB or CYMK?
How to resize JPEG images
How can I tell if my photos are good enough?
If Something Goes Wrong
4 articles
What if my order arrives damaged or defective?
I can't login!
My app is crashing, freezing, or just not working.
Refund/Return Policy
Product FAQs
7 articles
Can you roll instead of fold my newsprint?
What size Wood Poster Rails should I order for my Engineer Print?
Do you offer Custom Print Sizes?
What paper type is used for Square Prints?
Do you print full bleed?
Can I share photos of my prints with you?
Do you sell gift cards?
Product Info
17 articles
Custom Holiday Cards
Envelope Addressing
Square Prints
Engineer Prints
Softcover Photo Books
Newsprint
Fine Art Prints
Classic Prints
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Display Items
7 articles
Wooden Rails
Vertical or Horizontal Photo Rope
Skeleton Clips
Wood Block
Washi Tape
Clip Lights
How to hang Wood Poster Rails
Specialty
2 articles
About Parabo Press
Wholesale
Refer a Friend
2 articles
How do I redeem my credits?
Where do I find my refer a friend code to share?